Refunds & Returns Policy
At Endobotanicals, we want to ensure that you are 100% satisfied with your purchase. However, if you wish to return an item, let us know within 30 days of receiving it and you will receive a full refund of the price of the product if returned unopen.
Please check your products carefully upon delivery to ensure that it has not been damaged during the shipment process.
A refund of your products will be made within 14 days from when we receive your returned product.
To make a return, send an email to [email protected] – with details as to why you are requesting a refund, with your order number included in the subject line or main body text of your email. Once we have received your product, you will receive confirmation of your refund via email or telephone from the Endobotanical Customer care team.
Please keep your mail receipt as proof of shipment. Costs associated with payment and return delivery will be covered by the customer.